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Day/Night Receptionist | On-Call | NH Maastricht
Are you available for work for a few days per week (also in weekends) or during school breaks? And do you like to work On-call shifts? Then we have the job for you!
Our hotel, NH Maastricht, is located just outside the vibrant city of Maastricht, next to Congress Centre MECC Maastricht, one of The Netherlands largest Congress Centers. Our hospitable team always puts our guests in first place, it does not matter if they stay at our hotel for business or leisure. We always go the extra mile to make sure our guests feel welcome and special and our goal is they enjoy their stay as much as possible. The same counts for our employees, new team members are included in the teams quickly, which will make you feel welcome instantly. We encourage you to develop your qualities so you can grow as a person.
"Making guests happy, makes us happy" – Liselotte, Deskmanager
What’s in it for you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
What’s in it for us?
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You know how to prioritize and keep your cool during busy moments;
- You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
- You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
- You are interested in computers and enjoy learning new systems.
A day in the life of a Day/Night Receptionist
06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!
Are you the one we are looking for? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.